IndiGo Airlines will provide compensation of Rs 10,000 to those who fall in the category of severely impacted customers.

IndiGo has been continuously cancelling flights since December 2. Thousands of passengers were stranded at the airport. According to the report, more than 5000 flights of IndiGo have been canceled so far. Most of the flights were cancelled on December 3, 4 and 5. At the same time, during this entire period of IndiGo flight cancellation, the passengers who had already booked their flight tickets were the most troubled. However, their flights were cancelled on the spot and the passengers were stranded at the airport for hours. But now IndiGo Airlines has announced compensation for the passengers who were stranded at the airport for hours on these three days after the flights were canceled on December 3, 4 and 5. Who will get IndiGo's 10,000 voucher and for how long? According to IndiGo, the 10,000 travel voucher will be given only to those passengers who have been put in the category of severely impacted customers. These include passengers who were stranded at the airport for 8 hours or more, whose flight was cancelled and another flight was received 24 hours later and who had to spend the night at the airport without a hotel. If a passenger falls in this category but has not received the voucher, they can send their PNR number and complete information to customer. experience@goindigo. in. In fact, the details of many passengers were not updated in the airline's system, so the process will be faster when mailed. IndiGo has said that this travel voucher of Rs 10,000 will be valid for the next 12 months. Passengers can use this voucher to book any incoming IndiGo flight. This 10,000 voucher is different from the compensation received under government rules. According to DGCA rules, if the flight is cancelled within 24 hours of the scheduled time, then the passengers will get a cash compensation of 5 to 10 thousand. However, this amount depends on the block time of the flight.